How Would You Like to Return?
Select Your Situation
Return Steps — Account Holder
Sign into your account and select the order you wish to return.
Select 'Create a Return' on the order page.
Tick the product(s) you wish to return and select your reason, then click 'Next Step'.
Review your return, accept the terms and conditions, then click 'Next Step' to complete.
You will receive a returns case number and an email confirmation.
Contact our Customer Service team to arrange your collection.
Pack your items in their original packaging and place the returns note inside the box.
When the courier collects your items, hand them the second returns note in exchange for your proof of pick-up.
Product Policy
If you have any queries, please do not hesitate to contact our Customer Service team via webchat or WhatsApp.